No, you did not miss an On Line Order form!

We do not have an automated ordering system on our Best All Atari Web Site for a couple of Good reasons:

Based on 33 years of processing World Wide Atari Mail orders and at least 15+ years of Internet Atari Sales, in about 50% of the Cases or More we find that people order the wrong Atari replacement parts, not enough, use the gun shot method of Atari repairs and order too many of the right part or wrong parts or are expecting something the Atari Part or Atari Product will not due (like fix a particular Atari problem).
 
We prefer to talk, Via E-Mail: bestelec@concentric.net, Phone or E-FAX) to our Atari customers (and get a repair or product history or what you are trying to do) and make sure you getting the Right Atari Replacement Parts / Items the first time.   I guess you can say the Old fashion way of doing business for the last 27+ years, in this Modern World.  This saves you lost time, frustration, wasted money and the extra return Shipping costs back to us for wrong Atari Parts / Items and for us the Hassle of Crediting back and Reshipping out orders the second or third time.  We like to get our Atari orders to our Customers right the first time!  This is the basic Company Principles that have keep us in Atari business for the last 33 years.
 
Use our 33 years in the Atari business and our built up Atari Product Knowledge base to your advantage.  Based over 13,000+ Atari orders Shipped over the years, Repairs, Phone Calls, Faxes and E-Mails over the years, we know what you will need to Repair, Upgrade or Replace just about any Atari Consumer Atari product made.  When you go down to your local Auto Parts store to get a replacement automotive part for your car the first time, you always ask questions of the auto parts salesman like, are there any tools I will need? what other supplies do I to need?, is there anything else that should be replaced at the same time? and so on.   These questions only save you trips back to the Auto parts Store!
 
One of the things we hate to hear back from our Atari Customers is, we just bought this Atari item /  product (without talking to us) from you, but we forgot to order ......... from you, we ordered the wrong Atari item or it did not fix the Atari problem!!!
 
We are known to honestly suggest you get More and Less or Different Atari Replacement Parts / Items based on the input from you, and in some cases Not to buy the replacement part at all (not worth repairing, sometimes a New Atari Product or Reconditioned Atari items are warranted in your case or you are just wasting money).  Many times we will suggest a couple of easy Atari Tech tests you can do on your Atari Product / item before you order, to see if you have pinned down the problem area properly.
 
We have not been in Atari part business for over 33 years because we have tied to Over Sell more Atari Parts / Items than you need, just the right parts / items you will need, the first time.

On Line order forms are Great for the Internet Seller, Clean simple, no customer support required, if you order the wrong items, too few or too many do they really care?  But can you really tell what kind of 1 - 4 year old typical Atari Internet company you are giving you Credit Card information to, is it a teen age internet wiz kid working out of his House/Garage or somebody in a different country with a US Postal address or worse!


Typical Questions and Answers we get from our New Atari Customers:

Q.  Are the Atari items on your Web site really really in stock?

A.  Yes, I would say that 98 to 99% of the Atari items listed at our Best Web site are in stock.  Occasionally we sell out of an Atari item (1 out of 5,000+ Atari items in stock) and just forget to update the Best Web site for that one Atari item.  I understand why people ask this question.  Many people have found new internet Atari web sites that list Atari items that are not in stock or only have one of that item that quickly sell out!

Q.  Are the Atari items listed on your Web Site really New and how can that be some 33 years latter?

A.  Unless other wise stated (reconditioned, used or loose), all Atari items on our web site are New.  As we cleared out the 4 to 6 different Atari warehouses over the past 20 years in Sunnyvale California, we bought thousands of pallets of new Atari Products, OEM Atari replacement parts, Atari Accessories, Atari Collector items, Atari Corporate Headquarters items like Prototype Atari products, Atari Engineering items and now have them in our different Atari warehouses.  Many Atari items we have in stock we have a lifetime supply of and some more popular Atari items we do sell out of (see Catalog Addendum) and they disappear into Atari history.

Q.  A Friend / Brother / Sister who bought from you in the past, recommended I check out your Web Site and buy from you!   Do you really have all of the Atari items they says you have in stock?

A.  Yes a good percentage of our Atari business over the last 27+ years has come from Atari Customer Referrals / Recommendations from past Happy customers and yes all of the Atari items they say we have in stock are really in stock!

Q.  I notice that have afternoon  office hours, why?   Click here for hours

A.  Over the last 15 of 33 years in the Atari business, we have worked a split day,  Afternoon office hours (for E-Mail and phone calls) and nights (sometimes all night) to pack and invoice Atari orders.   Using this split method of work, we found that we can keep up with the volume of Atari orders we receive each day and also turn your Atari orders around within 24 hours or less!  One of the standard comments we get back from our New first time Atari customers, we were amazed / impressed how fast we got our Atari order from you.   Hint:  If you E-Mail us during our normal afternoon office hours below (M - F), you will be impressed with how fast we reply back to you.  Yes we do also answer your Atari E-Mails on Weekends too (E-Mails down loaded and answered at least once a day on weekends).

 

Q.  A friend said you helped him fix his faulty Atari product.

 

A.  Yes we have been helping Atari owner's fix their Atari products for 27+ years now.   To properly help you fix / repair your Atari product, the more information you an give us (E-Mail or Call in) about your Atari product problems, the better the chances we can help you Diagnose and fix your Atari problem the first time.   Here is a short list of typical questions we need the answers to:

Q.  "Will you charge my Credit Card account immediately" and ship my Atari order weeks latter?

A.  In about 98 - 99% of the Atari orders we taken and shipped in the last 33 years are shipped the next working day, we bill your Credit Card the day your order is shipped only.

 

Q.  "What if an Atari item on my order is out of stock and is coming in Will I still get charged for it?"

A.  We only bill your Credit Card for what is shipped in your Atari order only.  No pre-billed back orders.

Q.  "How many weeks do you hold Atari Mail orders waiting for US (only) checks to clear?"

A.  Unlike other Atari Dealers on the internet, we ship all Atari Mail orders within one to three working days after they arrive here. 

Q.  I would like to Place a Mail order but I do not know what the shipping charge is to my location in the US.  

A.  We do have a  Min. normal Atari order of $20 plus shipping and a Min. Prepaid (Mail Order) order of $15 plus shipping.  With over 5000+ Atari Items and Replacement Parts in stock and every Atari owner orders slightly different Atari items from us, almost no two Atari orders in a row we have shipped in the last 33 years will weigh exactly the same.  It is best to contact us (E-Mail or Phone) with the Atari items you want and your ship to address (Zip code / or International location), so we can give you a shipping quotation.  If already know the approximate Weight of your Domestic Atari order, then just go the USPS Web site and look up the Priority Mail charge from our 95112 Zip code to your Zip code.  Please add in the .70 Cents Delivery Confirmation to the Shipping charge.   Priority Mail Shipping rates on the Current Best Order form already include the USPS Delivery Confirmation charge.   

 
Q.  "Do you Maintain a list of Credit Card numbers on file?"
A.  For Security reasons, we do not Maintain a list of our customers Credit Card account numbers for more than a few months.  So If you have not ordered from us in a few months, you will have to give your Credit Card details again.
 
Q.  "After I place my Atari order, how long before my Atari order is shipped to me, and how long will it take to get to me?
A.   98 - 99% of the Atari orders we take, are shipped the Next working day typically.  Domestically we ship Priority Mail (2 - 3 three working days) or Surface Mail (5 - 8 working days).  International orders delivery times vary by Country, Shipping method and Local Customs processing time.
 
Q.  "Why do you not just Flat rate your shipping charges like other Atari Dealers on the internet do".
A.  That would mean in 50% of the cases you are over paying for your shipping charges and subsidizing somebody else's Atari shipping charges.   Some Internet companies add extra charges (Handling charge) to the your shipping costs, so the total freight charges you pay, become a profit item / center for them.  We only charge you what the United States Postal System charges us to get your order to you.

Q.  I notice a lot of your Best Web site pages are Not updated very often.  Are the Atari prices listed current?

 

A.  Correct, Many of our Best Web site pages do not get updated very often.  Unlike others Atari companies on the Internet with limited Stock levels (sometimes as low as one or two Atari items in stock per their web listings), Best has over 5,000+ Atari items in stock, in two different warehouses.  So we do update the Best Web pages (and The Best Catalog Addendum) when we Sell out of an Atari item, about ready to sell out of an item (price increase) for ever or get a new Atari item in only.

I would like to place a PayPal verified address PayPal order, How do I do that?

A.  As long as you meet our Min. PayPal Domestic or International order (see end of this page for PayPal Min. orders), please contact us (via E-Mail, Call or FAX) in advance with the Atari items you want and your full ship to US address and phone number or your International Country.  We will pull your Atari order and get back to you with the shipping and insurance charges to your location, so you can fill out all of required PayPal information.  Also contact us if your PayPal order does not meet our Min. PayPal order.

Q.  I have only used PayPal to pay for auctions in the past.  How do I pay for my non auction related Atari order.

A.  For Domestic PayPal users, Log into your PayPal account.   Click on the Send money tab.  Plug in Best Electronics email / PayPal account # (See account # at the end of the bottom of this page).  Under Amount, type in the order amount including shipping and insurance charges amount.  Currency is US Dollars.  Under Type, choose Goods (other) or Quasi-Cash.  In the Note section, give us a break of the order amount with the separate Shipping and Insurance charges and your area and phone number or refer to the an E-mail date we sent you with a break down of costs.   Click on the Continue button and review the information, including your verified PayPal ship to address.  

For International PayPal orders, because of International Banking laws most International Countries will not allow you to use the PayPal "Quasi-Cash" payment method.  To pay for an International PayPal order, Log into your PayPal account.  Click on the Send money tab.  Under Recipient's E-Mail, Plug in Best Electronics E-Mail / PayPal account # (See PayPal account # at the bottom of this page).  Next under Amount fill in the Base order amount in U$D's, with no shipping or Insurance.  Under Type choose, Auction Goods (Non eBay).  Click on the Continue button.  Next Screen, Fill in the Winning bid (base amount of you Atari order, less shipping and insurance).  Next fill in the Shipping Charge and US Insurance Charge amounts.  Currency is US Dollars.  Under Item number, put in a dummy numbers like the date 111504 or numbers of your choice.  Under Auction Site, Choose Other.  Under Your Auction User ID, put in your Auction site ID if you have one, or make up one if you do not have one.  In the Note section please refer to the last E-mail date we sent you with a break down of costs for your Atari order. 

 
Q.  I see you now accept Google Wallet Payments for Atari orders.  Since you do not have a On Line order form and shopping cart at the Best Web Site, how do I pay for an Atari order via Google Wallet payment system?
A.  Since we have over 5,000+ Atari items in stock, no two Atari orders we ship have the same exact Atari items or shipping charge for orders we ship all over the United States and World.  This is one of the main reasons why we do not have an On Line order and check out form at the Best Web site.  For Google Atari orders you want to place, we advice you to E-Mail us and tell us the Atari items and Quantities you want, your Google Confirmed ship to address.  We will E-Mail you back a complete cost break down for your Google Atari order with shipping charges and also send a Google Wallet E-Mail payment request with the same break down of costs for your Atari order.
 
The Above Questions are just some of the typical Questions we answer when you contact us before placing an order, which are not usually answered using an online order form.  You can also get a Good feel for Our Atari Company and how we have been doing business for the last 27+ years, when you talk to us over the Phone or Notice how fast we respond to your Atari E-Mails (many times within minutes or hours after you sent them to us).  

With Some Internet Companies (Great looking new Web sites), you would never place an On line order (Using their On line order form) with them if you actually called (or E-Mailed) and talked to them and get a real world feel for the company.  The person answering your E-Mail or Phone calls would scare you off with their lack of Atari Knowledge, how they treated you as a new customer, how they answered or did not fully answer all of your Atari Questions.   Many people are surprised when they use an on line order form, how good one site is and how bad another site is when it comes to customer service, receiving the items you wanted and in a timely matter.


If you feel you have a Straight forward Atari Credit Card order (or Mail order and know the shipping charges to your location) and do not need to talk to us, then you can just E-Mail in, Call in (hours and days below), Fax in / E-Fax or Mail in your US Domestic order to us with the following information:
 
Required Credit Card, Money Order, Internet or Mail order Information:

Here is some other General Best Electronics Information:

672 Commercial Street San Jose, CA 95112-1406
Voice (408) 278-1070 (1:30 - 5 PM, PST, M - F)

Caller ID # required on all phone calls to Best

Current Pacific Standard Time is:

Web Site: http://www.best-electronics-ca.com

EFax: (815) 364-3703 (FAX's to this FAX number will send a Digital file to our E-Mail Account)

We Ship USPS (Domestic), USPS Air Mail (International)


 

We accept Visa, MasterCard Credit Cards

(Domestic / International) (Minimum Atari Sale / Order $20)

Minimum Google Sale $35

What is Google Wallet?

(Domestic) PayPal (Minimum Sale $50)

(International) PayPal or BidPay (Minimum Sale $50)

PayPal account: bestelec@concentric.net

Our 31th Year in the Atari Business!

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Copyright 2002 Best Electronics
Best Electronics in the Atari business since February 1, 1984.
This page Last modified: May 19, 2017
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Phone: 408-278-1070 (1:30 - 5 PM, PST, M - F)

Current Pacific Standard Time is:

E-Mail us at: bestelec@concentric.net

Because of the big volume of Spam E-Mails we receive everyday, we had to install E-Mail Spam filters on our server.  When sending an E-Mail to Best, Please put the word "Atari", Atari item or Atari part number, Atari Question or Atari Sales inquiry in the Subject line.  E-Mails with the typical Spam subject matter like: Urgent, Must read, Regarding, FWD, HTML Code, Blank subject line (RE:) or other SPAM E-Mail Subject lines you receive, will be automatically deleted on our E-Mail Server and never reach us.

After sending your E-Mail to us, if you do not hear back from us within a day or less, please resend your E-Mail inquiry with a different Subject matter information or from a different E-Mail addressWe do 100% respond to every Atari E-Mail we receive.  But sometimes Spam Filters on your Internet Service Provider or your own personal E-Mail Spam software filter you have installed may delete or send our return Atari E-Mail to your Trash can.